What is "out of quota"?

On occasion, some of our users may have encountered an error message saying: "Your number of actions/day is out of quota".

What exactly does it mean?

It is nothing to be afraid of, and you will not be charged anything more because of it. 

This happens when you configure too many actions/day compared to the actions available on your current plan. Basically, your number of actions/days exceeds the maximum number of actions your current plan offers. To avoid consuming more actions/days than what is currently available on your plan, we will calculate a reducing coefficient. It is equal to the total actions per day / total actions configured. We will then apply this multiplying factor to all the actions/days configured on all your campaigns.

Let's take an example:

In this example, the account owner has subscribed to a 100 actions/day plan. However, after configuring its campaign, the user exceeded the maximum number of 100 by quite a lot: 98 actions/day. The system has to apply a multiplying factor of 0.505 to all actions/day configured in order to reduce 198 searches down to around 100 (198*0.505=99.99 actions).

The multiplier will apply to all your active projects and therefore modify the number of launches for all your campaigns. This is done to adapt the number of actions to match the current plan.